Email Connection

This topic describes how to configure a connection to email. This connection enables you to use multiple email servers for multiple purposes. For example, if you want one process to use an email server for issues that occur with workunits and a different email server for another process, you create multiple Email Connections and, when you create the processes, select the Email Connection that you want to use for each process.

Any email address that is configured in Grid properties will be overridden when an email connection is specified.

Activity nodes that allows you to configure email addresses for sending notifications, for example, the User Action node, send notifications to the address that is configured for that purpose.

The table that follows describes the configuration parameters.

Parameter Description
Mail Server The name of the email server.
Enable TLS Select this checkbox if the email server requires TLS authentication.
SMTP Connection Timeout

The time the process should wait to connect to the mail server. The value is in seconds.

If you do not populate this field, no timeout occurs. (The process does not stop trying to connect.)

SMTP Timeout

The time the process should wait for the email to be sent successfully (after connection to the mail server). The value is in seconds.

If you do not populate this field, no timeout occurs. (The process does not stop trying to send the email.)

User Name

Optional. User name for connecting to the mail server.

Leave this field blank if you are not using this parameter.

Password

Optional. Password of the user who is connecting to the mail server.

Leave this field blank if you are not using this parameter.

Email Actions Base URL Optional. This parameter can be used to override the protocol, host, and port of action URLs generated for email actions.
Test Connection

After saving your configuration, click this button to test the new or updated connection. Alternatively, click Actions > Test Connection.

If the properties are set up correctly, a success message appears. If the properties are not set up correctly, an error message appears.

Note: 

The success message looks like this:

Disregard the "Test Connection Error" text.