To answer a supplier question

  1. Access the Buyer Page.
  2. Click the Alerts tab. Unanswered Q And A appears in its own region. Select the Answer button.

    or

    Click on the Open tab. Events with a new question will have New in the Questions tab. Click the link and then click the Answer Question link.

  3. Use the following guidelines to enter field values:
    Answer

    Required. Type an answer for the supplier question.

    Private

    Select this checkbox to send the answer only to the contact who asked the question.

    Note: 

    If you clear this checkbox, the question and answer are displayed on the event's Q and A Forum tab on the Supplier Portal for all suppliers.

  4. Select Actions > Save.

    The question and answer display on the Supplier Portal event summary. Suppliers cannot view the answer from their own bid history, but they can view the answer on the event list. The question can be viewed on the event's Q And A tab.