Parsing the Product Description field

Third party sources of recall information may not provide separate product information. Often, product data is lumped together in a single text field. If you import the notice from a third party or have a lot of different information combined in a single description, you can parse the product description field by a delimiter that you define and then use actions to add this information to the proper sections within the notice

In order to parse the product description field, there must be text in the Description field.

To parse the product description field

  1. On a notice, access the Products tab.
  2. Select a product on the list and open the record.
  3. On Update Product, from the Actions list, select Parse Product Description.
  4. On Parse Product Description, type a delimiter. The default value is a semi-colon (;).
  5. Select OK.

    The Update Product form will refresh. A link displays under the Description field: Parsed Product Description Details.

  6. Select the Parsed Product Description Details link. The parsed information appears in a list. You can work through the list to create products on the notice or serial or lot numbers for a product.
  7. To create a new product (or products) from the details work list:
    1. Select one or more detail items in the list.
    2. From the Actions menu, select Create New Product.
    3. The new product(s) will be added to the Products list on the notice and the detail items are removed from the list.
  8. To create lot or serial numbers for a product from the details work list:
    1. Select one or more detail items in the list.
    2. From the Actions menu, select Create Lot Number or Create Serial Number.
    3. Select the product the lot or serial number applies to and select OK.
    4. The lot or serial number will be added to the product detail information and the detail items are removed from the list.
  9. Remove parsed information that does not apply to a product. Select the detail item and from the Actions menu, select Delete.

    Once the Parsed Product Description Details list is empty, the link will be removed from the Update Product form.