Administrator setup procedures

An enterprise group is the highest level entity in a Lawson Landmark application. It is the common group across all Landmark applications that ties the different groups together. For Recall Management, recall group extends procurement group, which extends enterprise group.

You will probably have one enterprise group.

You will not use enterprise companies for Recall Management.

Create a recall group or groups that corresponds to existing procurement groups. Recall groups determine processing and settings for Recall Management.

Creating a recall group

Create a repository of recall management users. Users are coordinators, managers, responders.

Creating users

Define areas of expertise across organizations. Domains are assigned to locations or departments within the organization structure and help drive notifications.

Creating domains

Define a hierarchy of your Recall Organization and assign individuals responsible for recalls to each location or department.

Creating organizations

Create a repository of task instructions that will be attached to recall notices for responders. The task instructions can optionally include questions that the responder must answer.

Creating task instructions

Create a repository of recall notice types to categorize notices. For example, FDA Recall, Safety Notice, or Device Correction.

Creating notice types

Create action reasons to explain why a specific business action is performed, such as reopening a closed recall notice. Action reasons are captured and displayed in the audit log.

Lawson provides business subjects for Recall Management. You need to define reason codes for the business subjects.

Creating action reasons

Setup states and provinces for addresses, locations, and so on. This is a one-time setup for manufacturer address on a notice. You may wish to use Lawson Spreadsheet Designer to import the states and provinces your organization will use.