Troubleshooting system queues
Use the table below to address some issues with system queues.
| Issue | Possible Solution |
|---|---|
| An Async Framework transaction is not progressing past New status. | Make sure that the grid is running. |
| Which logs are available? |
See <LALOGDIR>\async.log or <LALOGDIR>\AGS.log or <LALOGDIR>ProcessFlowAdapter, depending on which queue you are viewing. Also in LASYSDIR/gridconfig/log there are files for each grid node - there should be on with Async in the name of the file. |
| How do I view current processes? |
Use the managegrid list command.
|
| How can I tell if the AGS transaction queue is active? | Check the Async Framework in the Data Menu widget to review triggers to see if there are any errors (App Menu) > Gen > async webapp |