Cancelling an invoice

An invoice may be cancelled. A cancelled invoice will be moved to the Cancelled tab but will remain in the system, so its corresponding invoice number cannot be reused.


An Action Reason and a comment must be provided when cancelling an invoice.

  1. Click Process Invoices.
  2. Select the invoice you want to cancel.
  3. Click Cancel.
  4. Provide an action reason.

    Use the following guidelines to enter field values:


    Select the action reason.


    Type a description or reason why the invoice will be cancelled.

  5. Click OK.