Root Cause Analysis

Use to set up Root Cause Analysis functionality. Root Cause Analysis allows you to chain together certain notifications and provide users with alerts that contain links that they can click to access information related to the notification.

Root Cause Analysis requires you to set up a parent and a child notifications. A child notification contains items that you mark as parameters. The parent notification allows you to select which child notifications you want to include as related links within the alert.

See Custom links.

Note: You should create the children notifications before you create the parent notification. The children notifications contain the parameters that you will use to create related links within the parent notification.