Items to consider when working with Infor Smart Office

  1. Format the Infor Smart Office inbox address to INBOX@LSO:<user id>.
  2. In adding a new Infor Smart Office inbox device, it is recommended to select a device type that utilizes an email device driver using HTML format. For example, MS Outlook.
  3. The process of adding a new Infor Smart Office inbox device and the way alerts are delivered are the same with other types of devices.
  4. The notification that will be displayed after the link in the inbox is clicked, is dependent on the saved content. Therefore, if the specific notification instance has been deleted from the Delivered Alert History page, it will no longer be viewable from the Infor Smart Office inbox.