Synchronizing users and roles manually

  1. Open the Tools dashboard.
  2. Click Synchronize Users & Roles. The table on the Synchronize Users and Roles screen shows the numbers of users and roles in the EFS (Framework Services) Repository and in the Authentication Provider. When the numbers are identical, the repositories are in sync.
  3. Select Mark Expired Users and Roles to identify expired users and roles for deletion from the Framework Services repository.
    Note: This check box status is automatically saved and applied to both automatic and manual synchronizations.
  4. Click Synchronize. Framework Services shows a message indicating a completed synchronization.

    User devices are retained when a role which a user belongs to is removed.

    For detailed information about the synchronization that you performed, see the web server's system log file.