No claims created for purchase receipts due to unreplicated PO line

Cause: PO Line is not replicated in Infor M3 Supplier Rebate.

Solution: Claims are created based on the ReceiveDelivery BODs sent to Infor M3 Supplier Rebate inbox. However, accrual computation requires information from the reference purchase order (i.e., unit price). Because of this, if the reference PO Line record does not exist in the SR tables at the time of evaluating the ReceiveDelivery BOD, type 2 accruals and claim cannot be created. This may occur in any of these scenarios:

  • When the purchase order is received in M3BE through 'Purchase Order. Receive Goods' (PPS300) without printing the PO document.
  • When the PurchaseOrder BOD is not routed to Infor M3 Supplier Rebate for any reason.
  • When the parameter 10009 'Filter non-rebatable PO Line items' in Process Defaults is set to 1, and the PO line item is non-rebatable.
  • When the maximum rebate amount set for the valid agreement is exceeded.

To correct this, the PurchaseOrder BOD should be resent to Infor M3 Supplier Rebate inbox by any of these means:

  1. Flag the item as rebatable and reprint the PO through 'Purchase Order. Print Document' (PPS600).
  2. Set the value of parameter 10009 'Filter non-rebatable PO Line items' in Process Defaults to 0.
  3. Run initial load for PurchaseOrder in 'Initial Load. Open' (EVS006) for the specific PO.
  4. Reprint the purchase order via 'Purchase Order. Print Document' (PPS600).