PurchaseOrder BOD was not routed to Infor M3 Supplier Rebate inbox

Solution: If the PurchaseOrder BOD is not found in Replication Document Inbox, should you have the access, you can also check ION if it has been routed to Infor M3 Supplier Rebate inbox.

  1. Select App Menu > IONDesk > OneView.
  2. Specify the Date and Time Range when the BOD has been possibly published.
  3. In the Document Name, select Sync/Show PurchaseOrder.
  4. In Document ID from the Message Content, specify the PO number.
  5. Click Search.
  6. Hover over the filter icons.
    This action should tell you if the BOD has been filtered out of a specific tenant. This happens when the Supplier is not rebatable.

    If the document is not in ION, there is a possible underlying problem in publishing the BOD.