No item data displayed in reports

Cause:No master data record for the item is available in Infor M3 Supplier Rebate.

Solution: Non-rebatable item masterdata are being filtered-out in ION and are no longer routed to Infor M3 Supplier Rebate inbox. If this is required, you can run initial load for item masterdata.

  1. Open Initial Load. Open (EVS006).
  2. From ItemMaster, right-click Related Option, then select Run.
  3. Select the BOD verb Show.
  4. Define the selection to include in the run.
  5. Click Next.
    This procedure runs an initial load of item master without going through the non-rebatable filters setup in ION.