Inbox
The Inbox can be thought of as a mini Inbasket. You can view and take actions on your work items directly from the Infor Smart Office canvas without having to open Inbasket.
Looking at a work item from the Inbox list
The Inbox can save you time when you work with routine tasks that do not require you to review history or other information.
When you double-click a work item in the Inbox list, you expand it to show action buttons for any work that must be done. You can perform the actions directly from the Inbox or click link to open Inbasket.
Looking at a work item from the context menu
Another convenient way to look at a work item is to right-click the item in the Inbox list. This opens a menu of operations that you can perform on the work item.