Installation changes

New installer program for client installation in a virtualized desktop environment

Description

Lawson Smart Office uses Microsoft Click Once technology to deploy the client software on end-users computers.

To help customers that want to use Lawson Smart Office in a virtualized desktop environment such as Citrix, Lawson Smart Office ships with an alternative installation technology. The .msi installation package is the recommended way to deploy Lawson Smart Office in a virtualized environment.
  • The .msi installation is not supported in a non-virtualized environment.
  • Lawson does not guarantee that the virtualizing software works correctly with Lawson Smart Office. Customers must reproduce any issues in a non-virtualized environment before a support case is opened with Lawson.
  • Customers may use different technologies for virtualizing Lawson Smart Office. Lawson will only support and fix problems produced in supported, non-virtualized environments.

Lawson has not tested or created guidelines for network sizing or hardware signing when Lawson Smart Office is accessed in a virtualized environment. If Lawson suspects an issue is related to a third party product not directly supported by Lawson, the customer may be requested to work directly with the third-party vendor to resolve their issue, or modify their Lawson environment in efforts to target the root cause.

For more information on virtualized desktops, see http://en.wikipedia.org/wiki/Desktop_virtualization.

Impact

If you have Lawson Smart Office running in a virtualized desktop environment, use the framework installation option to install the client.

For individual user desktop installations, you will continue to use the ClickOnce deployment.

Related documentation

See Installing Lawson Smart Office Client in a virtual desktop environment in Lawson Smart Office Installation Guide.

Support for Distributed Single Sign on (DSSO; S3 only)

Description

Customers installing Lawson Smart Office with S3 Lawson System Foundation 9.0.1.7 or higher can now use the DSSO session provider for authentication. DSSO session provider is Lawson’s recommended single sign on solution for Lawson Smart Office in S3 configurations.

If you have already installed Lawson Smart Office 9.1.3 with LSF 9.0.1.7 or higher using the LDAP session provider, you can remain on that configuration when you upgrade to Lawson Smart Office 10.

Impact
The DSSO solution has two components:
  • DSSO
  • DSSO Session Provider

Both are required to be installed into the Lawson Grid where the server for LSO is installed.

Related documentation
For information on See
Installing DSSO for Lawson Smart Office 10.0.0 with Lawson System Foundation 9.0.1.7 or higher Distributed Single Sign on for Lawson Smart Office Installation Guide version 9.0.2.3

Lawson Grid Extensions Installation Guide version 10.1.8.0

Lawson Smart Office user authentication Lawson Smart Office Administration Guide version 10.0.x