Sending or ending an instant message

  1. From the Contacts list, double-click the contact's name or right-click the contact's name and select Send Message.
    • The Conversations window opens on your canvas. Multiple messaging with different users is displayed as tabbed conversations in a single window.
    • Sending offline messages is only possible in one-to-one conversations.
    • When a form (for example, detail panel) shows the name of the user responsible for an item, left-click on the user's icon to open a conversation window, or right-click the icon and select Send Message (other options are also available in the context menu).
  2. Select Spell check to be notified of spelling errors while you are typing.
  3. Provide your message and click Send.
  4. From the Conversations window, you can also perform these actions with other users:
    • Share your screen. See Screen sharing during conversations.
    • Send file. This option is also available when you right-click the name of an online contact. See File transfers in conversations.
    • Add participants in the conversation to create a group chat (offline contacts cannot be added).
    • Access previous conversations you have sent to and received from your contacts. This option is also available when you right-click a contact's name.
  5. To end the conversation, click Close on the conversation tab of your contact, or right-click the contact's name and select Close Conversation.