Retrieving CCSS fix

For instructions, see Retrieving fixes in Actions Menu chapter of LifeCycle Manager User Guide (version 9.1.x).

There are two different types of fix for Smart Office:

  • External fix (EXTERNAL_FIX) is a fix that consists of a file that can be downloaded and used. It can be any type of file. For example a .msi file for installing the Smart Office client in a desktop virtualization environment or a .lawsonapp.
  • A Product Package fix (PP_FIX) for Smart Office comes in two different flavors. It is either a complete new Smart Office LCM package, including a new server and a new installation point, or a fix for a single Smart Office feature like INFOR.M3 or INFOR.S3.