Billing Code

Specify the method used to determine the amount to bill for SRO material and labor transactions. The default billing code value is specified on the Service Parameters form. Select one of these options:

  • Contract: The SRO is part of a contract and transactions are not charged to the customer. The default rate is 0.
  • No Charge: The default rate is 0.
  • Warranty: The SRO is associated with a unit that is under warranty and the transaction should not be charged to the customer. The default rate is 0.
  • Recover: The default rate equals the cost of the transaction.
  • List: The rate for material transactions is determined by the customer/item pricing logic. The rate for labor transactions is determined with the service pricing routine.
  • Custom: Use this option if you plan to develop your own algorithm to calculate billing rates. The system calls a stored procedure that you can modify to include custom calculations that determine the proper billing amount. Depending on the type of SRO transaction (Material, Labor, or Miscellaneous), one of the stored procedures listed below must be modified.