Rejecting Open Warranty Claims

You can reject a claim in one of these ways on the Warranty Claims Authorizations form:

  1. To reject all the warranty claims, click Reject All, then click Process.
  2. To reject individual warranty claims, select Reject in the Action field, and click Process.

After rejecting a claim, the system updates this information on the Incidents form:

  • Changes the Working Status to Warranty Rejected Status.
  • Specifies the current user name in the Approved/Rejected By field.
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