Obtaining a map API key from Google

The Service Management application supports Google Maps using extended mapping features.

Prerequisites to use Google Maps from various forms in the application:

  • A Map API key is obtained from Google.
  • The following APIs are enabled and authenticated using the API key:

  • Access to the Infor CloudSuite domain (*.inforcloudsuite.com) must be authenticated using the API key.
  • A Map ID is obtained from Google to support Advanced Markers in Google Maps.

    For more details on how to obtain a Google Maps Key and a Map ID from Google, see Map ID overview.