List of License Modules
This table lists and describes the license modules that are available with Service Management.
| License Module | Access Capabilities |
|---|---|
| ISMMobileService | Mobile forms |
| ISMPortals | Allows your portal users to access IDOs |
| ISMPortals_MS | Allows your portal users in a multi-site environment to access IDOs. If the portal allows access to multiple sites, assign the user an ISMPortals license in the "primary" site and an ISMPortals_MS license in any other site that is exposed on the portal. |
| ServiceManagementOutlook | Outlook integration |
| ServiceManagementTransaction | All standard Service Management forms |
| ServiceManagementTransMultiSite | This module is for users who require access to multiple sites. Assign a SMPlusTrans license in the user's "home" site and a SMPlusTransMultiSite license in any other sites where access is required for that user. |
| ServiceManagementWorkEntry | Service Work Entry forms |
| ServiceManagementDevelopment | IDO editing forms and SQL Table/Column editing forms |
| ServiceManagementAutomation | IDO access |