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Setting up the back office for the Service Portal
Setting up interactions
Setting up interactions
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Side TOC
Setting up the back office for the Service Portal
Creating the Service Portal site group
Specifying portal parameters for the Service Portal
Adding country codes to province and state records
Providing your company contact information
Setting up customers and partners to use the portal
Specifying country codes for the Vertex tax system
Setting up documents
Setting up interactions
Verifying partner records for interactions
Adding interaction topics
Setting up for warranty claims
Allowing invoice reprint from the portal
Setting up ISO-based currency codes
Setting up ISO unit of measure codes
Enabling viewing of the service knowledge base
Setting up event notifications