Adding an online help topic for a new page

Online help topics are provided with existing portal pages. If you add custom pages to your portal, you can also include help topics for them.

This task gives an example of how to add a help topic to an existing portal help set, and how to map the help topic to a custom page. These are prerequisites for the task:

In a development portal, create a new portal page. For example, create CustomPage.aspx in the IPFSitePages folder. See Creating an FDF-based page using the Portal Manager.
Create a help file using any HTML authoring tool. For example, create CustomHelp.html.
Add a link in the applicable portal menu, as described in Adding a link for a new page.

In the Portal Manager for the applicable portal, select Content Development > All Components.
Expand Help Assets > Portals > help folder. For example, if your custom page is for the Customer Portal, you would expand the custportaloverivew folder.

Note: For some content versions, the Portals folder is named Portals30.
Drag the CustomHelp.html file to the help folder.
With the CustomHelp.html file selected, click the edit icon in the toolbar.
Specify this information:

Context Key

Specify the path to your custom page.
For this example, specify /IPFSitePages/CustomPage.aspx

Feature

Specify the portal feature for which you are adding this file.
Click Save.
To test the help, launch the portal website, sign in, and click the menu link for your custom page.
For wide layouts, a help (?) icon should be displayed in the upper right corner of the new page. For narrow layouts, a help link should be included in the side menu, which is accessed by clicking the hamburger menu icon. Click the help link to see your custom topic.
Note: You can also make your help topic accessible from the help table of contents. See Adding a custom help topic to the help table of contents.