Meter History Tracking

Units can track meter information over time. Each time the meter amount of a unit is changed, an entry is made to a tracking table that documents not only the change but also the who, when, and why. This helps technicians to analyze service failure points and usage information.

The Meter History tab on the Units form displays a list of these meter change details:

  • Date: The date when the meter was changed
  • Meter Reading: The prior meter value
  • Partner: The Incident Owner, SRO Lead Partner, or Service Partner from the Unit
  • Reference:
    • Set to SRO when Meter Amount is changed from Mobile SROs
    • Set to Incident when Meter Amount is changed from Mobile Incidents
    • Set to None when Meter Amount is changed in Unit Maintenance
  • Ref Num: The incident or SRO Number; blank for a unit
  • Description: A description of the incident or SRO; blank for a unit
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