Back Order Awareness

External Back Orders

Invoice Paperwork: A summary of the material on the order and the current back order status can be printed on the invoice. This helps assure the customer they are only being charged for merchandise shipped.

Order Status Report: The Sales Order Status Report considers items as back ordered after something has been shipped on the order. Fields on the form let you control whether all orders, only orders with back order quantity, or only lines of orders that contain back order quantity are printed. The quantity shipped is also on this report to provide a clear view of the status of the order.

Order Packing Slip: You can print items on back order on the Order Packing Slip form. This can serve as the first notice to customers that their orders were not filled in the first shipment.

Internal Back Orders

To Be Shipped Report: The To Be Shipped Report shows all back orders, or just orders where there is enough material on hand to fulfill back orders. This gives the shipping department visibility on outstanding back orders.