Using the Service Order Line Inspections form

If the value you specify is not acceptable according to the values specified in the task setup, the task is considered Failed. For example, if you select a Measured Value from a list, and that option has the Failure check box selected on the Inspection Measurement Types form, then the task is considered a failed inspection. If you specify a numeric result that falls outside the high and low readings defined on the Inspection Measurement Types form, the task is marked as failed.

When you launch this form from the Service Order Lines form, the SRO lines grid is pre-filtered for the selected SRO and line.

The total count of failures for the SRO line is displayed by the Inspect Failed critical number.

For a failed inspection task, a corrective measurement can be leveraged using the Adjusted Value field. The system stores both the original Measured Value and the Adjusted Value. A task that fails initially, but is adjusted to a non-failure measurement, is flagged with a Warning status on the Service Order Inspection Report, indicating it may need future attention.

For auditing purposes, the partner associated with the user who specified the Measured Value and the date it was altered are included in the inspection task results. When the entire inspection is marked as finalized on the Service Orders form, the date of completion is also assigned to the inspection tasks.

A technician should select the Inspection Applicable check box if the inspection is applicable to their work. When finalizing the SRO, a warning is displayed for any task that is marked as Applicable but does not contain a Measured Value. You can clear the Inspection Applicable check box to finish an inspection.