About this guide

This guide provides conceptual information for the Infor Service Management mobile app.

Use this guide as a reference at your site. This guide does not teach you about the online mobile or offline mobile solutions.

Intended audience

This guide is intended for service technicians who will use the Service Management mobile app while on site at a job.

Prerequisite knowledge

To fully understand the information presented in this guide, you should first be familiar with the Service Management back office functions and the capabilities of your mobile device.