Application notes

When a map key is entered, the Map buttons and Show on Map right-click menus display addresses and directions on the Map form embedded in the application instead of in a browser.

The exporting and display of partner appointments and routes is triggered from the Schedules form using either the Activities or right-click menus.

You can export partner GPS tracking information from the Scheduling tab of the Partners form using the History, Map Current, or Map Last 24 Hours buttons.

Note: This functionality requires the use of a GPS-enabled device and setting the GPS Polling Interval for each applicable partner.

See the Infor Service Management Mobile Configuration Guide for more information on configuring GPS.