Initiating the synchronization process with Window Services

  1. Open the folder where you installed the setup files.
  2. Launch the Sync Process UI using the ExchangeSyncUI.exe file.
    The Infor Service Management Exchange Sync Process screen is displayed.
  3. Configure the service application.

    See Configuring the service application for information about the configuration steps.

  4. Close the Infor Service Management Exchange Sync Process screen.
  5. Follow the steps in the status log to set IDO permissions.
    See Setting Service and IDO permissions for more information.
  6. Open the Calendar Sync Users form in Service Management.
  7. Add Service Management users.
    To synchronize the Service calendar associated with a user, specify a username. The EmailAddress and PartnerID fields are automatically populated.
    Note: To automatically populate the EmailAddress and PartnerID fields, you must specify the primary email address of the user using the Users form, and then map the user to a partner using the Partners form. See the online help for more information about using these forms.
  8. Open the Windows Services app, locate Infor Framework Exchange Sync Service and then start the service.