We recommend that you install the application on a machine
that can run for 24 hours uninterrupted.
-
Download the ISMExchange-2023.05.00.zip file on the Infor
Product Download Center. From the zip file, copy
ExchangeSyncSetup.exe to the machine that has access to
Exchange Web Service (EWS) and Service Management IDO Request Web Service.
-
Launch the ExchangeSyncSetup.msi file.
A setup wizard is displayed. Follow the prompts on the screen.
-
Accept the default folder location (C:\Program Files
(x86)\Infor\Infor Service Management Exchange Sync) to install
the files, or click Browse to select
a different folder.
-
Open the installation folder and confirm that it has these files:
- ExchangeSyncUI.exe
- ExchangeSync.exe