Creating Open Payments for a Customer

To enter a payment that is applied to the customer's total account balance, use the procedure described here. This type of payment is the only payment type required for balance forward customers. For open item customers, these open credits must be reapplied against invoices or finance charges at a future time.

  1. On the A/R Payments form, select Actions > New.
  2. Specify this information:
    Customer
    Select the number of the customer the payment is for. Optionally, filter the form by the customer name.
    Type
    The customer's default payment method is displayed, but you can select a different method.
    Receipt Date
    The current date is displayed. Optionally, select the date you received the payment.
    Credit Memo
    Select a credit memo number to reapply.
    Number
    Specify the check or draft number of the payment.
    Payment Due Date
    Select the date the draft is due. This field is only enabled if the payment type is Draft.
    Payment Type
    The customer's payment type is displayed.
    Corporate
    This check box is selected for corporate customers.
    G/L Reference
    Specify a description to display in the distribution journal for this transaction, or accept the default, which is ARP, followed by the check or draft number.
    Description
    Specify a description to display in the distribution journal for this transaction, or accept the default description.
    Transfer Cash
    Select this check box if you want to transfer cash across sites.
    Bank Code
    The customer's default bank code is displayed. Optionally, select a different code for the bank into which the payment will be deposited.
    Bank Code Currency
    The bank's currency is displayed.
    Customer Amount
    Specify the amount of the payment.
  3. Select Actions > Save.
  4. To distribute the payment using the A/R Payment Distributions form, click Distributions.
  5. On the General tab, in the Type field, select Open Credit.
  6. In the Order field, specify the number of the sales order to which the payment is to be applied.
  7. In the Dist Amount field, specify the amount to apply against the customer's sales order or the amount to post as an open payment.
  8. In the Disc/Credit 1 and Allowance/Credit 2 fields, specify the discount and allowance, if applicable.
  9. Select Actions > Save.
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