Deactivating a Customer Ship To
To deactivate a customer ship to, clear the Active check box for the customer on the Customer Ship-Tos
form.
In some cases, ship to records that have been previously set up are no longer valid and should
not be assigned to new orders. Clear the Active
field to deactivate a ship to. Deactivated ship tos cannot be added to these types of
records:
- Contracts
- Incidents
- Interactions
- Partners
- Purchase orders
- Rental contracts
- Sales orders
- Service orders
- Units
Note: Existing records will not be affected by deactivating ship tos.