Adding an Activity

  1. On the Activities form, select Actions > New.
  2. Specify this information:
    Activity
    After saving the new record, the system generates a sequence number for the activity.
    Activity Code
    Categorize the activity performed. This field validates against the Activity Codes form.
  3. Specify this information on the General tab:
    Reference
    Select the reference for the activity:
    • Opportunity
    • Campaign
    • Miscellaneous
    • Lead
    Activity Date
    Select the date the activity occurred. The current date is displayed by default.
    Hours
    Specify the number of hours needed to complete the activity.
    Location
    Specify the place where the activity is occurring.
    Follow-up Date
    Select a second date on which to follow-up for the activity.
    Internet URL
    Specify a URL for any Web site related to the activity.
    Owner
    Select the partner ID of the person responsible for this activity.
    Phone
    Specify a phone number related to the activity.
  4. Specify this information on the Participants tab:
    Reference
    Select the reference to use for participants:
    • Contact
    • Company
    • Competitor
    • Lead
    • Salesperson
    • Partner
    Reference ID
    After the reference is specified, select the ID for the contact, company, competitor, lead, salesperson, or partner.
    Name
    Specify the name or description associated with the reference ID.
  5. Save the activity.
  6. Click Create Appointment to create a scheduling appointment. If both the owner and participants are specified, the Create Appointment Prompt modal form is displayed.

    These fields are populated based on the activity:

    • The appointment reference is set to Activity and the reference number is set to the activity sequence number if the activity reference is Miscellaneous. Otherwise, the appointment reference is set to the activity reference type and number.
    • The partner assigned to the appointment is populated from the owner and/or participants.
    • The appointment start date and time are set to that of the activity date and time.
    • The appointment hours are set from the hours assigned to the activity.
    • The appointment location is set from the location assigned to the activity.
    • The appointment description is set from the description assigned to the activity.
  7. Click Generate Email to open the Send Email for Current Object form.