Reapplying an Open Payment Transaction
- Determine the customer number and check number from A/R Posted Transactions Detail form.
- Open the A/R Payments form.
- Specify the customer number and check number. You should see RE-APPLICATION OF OPEN PAYMENT beside the G/L Reference. If this is not displayed, re-examine the check number being entered.
- The date of the check should be changed to the current date. A journal entry is created as a result of the reapplication. The entry debits the A/R Deposit Account and credits the Accounts Receivable Account.
- On the A/R Payment Distributions form, specify the zero dollar invoice number as required to distribute the open payment.
- Perform A/R Payment Posting.