List of License Modules
This table lists and describes the license modules that are available with Service Management.
License Module | Access Capabilities |
---|---|
ISMMobileService | Mobile forms |
ISMPortals | Allows your portal users to access IDOs |
ISMPortals_MS | Allows your portal users in a multi-site environment to access IDOs. If the portal allows access to multiple sites, assign the user an ISMPortals license in the "primary" site and an ISMPortals_MS license in any other site that is exposed on the portal. |
ServiceManagementOutlook | Outlook integration |
ServiceManagementTransaction | All standard Service Management forms |
ServiceManagementTransMultiSite | This module is for users who require access to multiple sites. Assign a SMPlusTrans license in the user's "home" site and a SMPlusTransMultiSite license in any other sites where access is required for that user. |
ServiceManagementWorkEntry | Service Work Entry forms |
ServiceManagementDevelopment | IDO editing forms and SQL Table/Column editing forms |
ServiceManagementAutomation | IDO access |