Displaying User-Defined Fields Defined in Earlier Versions
Fields on the User Defined
tab, which appears on certain forms, provide backward compatibility with user-defined
fields in versions of Service Management earlier than
SM-Plus 3.10. By default, the fields are enabled as in your earlier installation but are
hidden and have generic labels. The tab contains three character fields, three decimal
fields, one date field, and one Boolean field, along with field labels. You can see the
layout on the tab when the form is in design mode.
For information on how to display user-defined fields, edit labels, and move and resize fields, see Displaying a Hidden Field or Label and Editing a Default Field Label.
For information on repositioning and resizing fields and labels, see the topics "Move a Component" and "Size a Component" in the WinStudio help.
Note: System administrators modifying forms typically have Site Developer
editing permission. Site developers can set the scope of their editing to an individual
user, a group of users, or to all users. Site developers may have to consider the scope of
their changes to user-defined fields on a field-by-field basis. For information on editing
scope, see Editing Permissions and the topic "Set and Change Editing Scope" in the
"Developing Forms" help. These instructions assume you have Site Developer editing
permission.