SRO Analysis dashboard
The SRO Analysis dashboard includes KPIs for these metrics:
- Total Revenue
- Margin
- Margin Percent
- Total Cost
- Service Utilization
- Number of Open SROs
- Number of Closed SROs
- Number of Estimate SROs
- SRO Awaiting Parts
- SROs to be Scheduled
- Average Elapsed Time to Repair
- Average Response Time
These reports are provided:
- SRO Margin Current vs Last Year
- SRO Margin Percentage Current vs Last Year
- Total Cost vs Total Price Trend by Year/Month
- Opened vs Closed by SRO Type
These filters can be applied:
- Site
- Product Code
- Tax Code
- Department
- Department ID
- Partner ID
- Partner Name
- Region
- Region ID
- Ship Customer Number
- Ship Customer Name
- SRO Number
- SRO Type
- SRO Description
- SRO Type Description
- SRO Status
- SRO Status Description
- Warehouse ID
- Warehouse Name
- Year
- Year/Month
- Year/Quarter
- Date
- Bill Override Customer ID
- Bill Override Customer Name
- Bill Customer ID
- Bill CustAddr ID
- Bill CustAddr Name
- Customer ID