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Infor Service Management Analytics for Birst User Guide
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About this guide
Navigating the dashboard
Using the toolbar
Viewing data
Hovering
Changing report types
Turning on/off a data series in a chart
Drilling down data
Visual highlighting and filtering
Selecting attributes or measures
Using filters
Using the standard filter
Using the filter cards
Using the embedded filters
Changing sorting in ranking
Using the column selector
Analytics overview
About Service Management Analytics
Analytics components
Reports
Dashboards
Subject Areas
Infor Service Management Analytics dashboard
Service Orders domain
SRO Analysis dashboard
SRO Summary dashboard
SRO Header Detail dashboard
SRO Oper Report dashboard
Labor Analysis dashboard
Labor Detail dashboard
Material Analysis
Material Detail dashboard
Miscellaneous Analysis dashboard
Miscellaneous Detail dashboard
Rentals domain
Rental Analysis dashboard
Rental Summary Analysis dashboard
Rental Summary dashboard
Rental Detail dashboard
Rental Utilization dashboard
Rental Utilization Summary dashboard
Rental Utilization Detail dashboard
Rental History dashboard
Zero Rental Utilization
Service Contracts domain
Contracts Analysis dashboard
Contracts Detail dashboard
Contracts by Renewal Date dashboard
Contracts Monthly Revenue Detail dashboard
Warranty Claims domain
Warranty Analysis dashboard
Warranty Claims Summary dashboard
Warranty Claims Detail dashboard
Invoice Header Claims dashboard
Claims by Customer Override dashboard
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