Viewing diagnostic messages

After you have enabled and configured logging, diagnostic logs can be collected and viewed in real time using the Diagnostic Viewer. The Viewer is launched in a separate window, so you can use the Portal Manager and the Viewer at the same time.

  1. Select Portal Configuration > Diagnostics Viewer.
  2. Click Start.
  3. As the Viewer collects data, you can use these toolbar and Edit menu options:
    Option Description
    Stop Stops the Viewer from collecting data. This does not stop events from being logged on the server.
    Modify Filter Opens the Filter Configuration form, so you can set up a new filter or load an existing one. See Filtering diagnostic messages.
    Clear Filter Clears modifications made to the filter.
    Erase Grid Clears the collected events from the Viewer log.
    Auto Scroll Positions the record pointer at the end of the log file, so you can see each new event as it is added.
    Note Allows you to add a note to each diagnostic log record as it is saved to a file using the File menu command.
    Highlight Highlights all events in a column with the same value when you hover over a particular field value.
    Find Allows you to search all cells in all displayed diagnostic logs for specified text.
    Column Choose Opens the Choose Columns form, so you can select and position columns to display in the Viewer.
    Reset Log Order You can sort data log data by clicking column headers. To set data in the log back to its original order, click Reset Log Order.