Import content into the LocalDataStore data source

  1. Sign in to the applicable IPF 4.x portal with portal data administrator account credentials. The portal Home page is displayed in Administrator mode.
  2. Select Activity > Import Portal Knowledge Data.
    Note: For portals that use a side menu, you must expand the hamburger menu icon to access administration pages.
  3. Specify this information:
    Knowledge Category
    Select the type of content to import.
    Delete Existing Data
    To clear any existing content before importing data for the specified category, select this check box.
  4. Click Import. A form opens for finding and selecting the XML file for the specified category. When you click Open on this form, the file is verified and then imported. If any errors occur, they are written to a log, which is displayed in the Status area of the Import Portal Knowledge Data page. See Knowledge content import file mapping for file mapping information.
  5. Repeat steps 3 and 4 for each category of data to import for this portal.
  6. Repeat steps 1 – 5 for each additional IPF portal, if applicable.