Order Invoicing when Integrated with Distribution SX.e

When integrated with Distribution SX.e, some parts of order invoicing function differently.

The invoicing process includes these general steps:

  • Select Display Alt Document ID on the Integration Parameters form.
  • The invoice is automatically posted.
  • The Process.Invoice BOD is generated and sent to Distribution SX.e.
  • The Acknowledge.Invoice BOD is received by Service Management, with the Distribution SX.e invoice number.
  • The Invoice Order Listing form entry is updated with the information from Distribution SX.e.
  • Generate an order invoice, showing the Distribution SX.e invoice number on the output.
  • The output is stored in IDM and available on the Report Output Files form.