Incident Quick Create
Use this form for quick entry of incident-specific information, particularly if
received by phone call. You can supply additional information and perform incident maintenance
on the Incidents form.
After entering a unit on this form, the system checks if any service bulletins exist for the item and unit. If one does exist, a warning message is displayed to remind the user of the bulletin number. If the unit has been serviced on a service order line, the system does not give a warning.
Note: This behavior may be affected by these fields on the Service
Parameters form:
- Check for Service Bulletin on Incident Entry
- Check for Service Bulletin on SRO Line Entry