About Customer Blackout Times
Use customer blackout times to identify days and times when a customer would prefer
not to have services or appointments scheduled. You can set up a one-time blackout or a
weekly recurring blackout, which can be used to identify when a customer is closed.
The system checks for blackout times during these processes:
- Dispatching a partner
- Multi-day scheduling
- Appointment creation
- Updating the date or time of an appointment
Set up customer blackout times on the Customer Ship-Tos form.