Processing a Warranty Claim Submitted for Reimbursement

To process a warranty claim submitted by a contracted partner who has performed the service and is requesting reimbursement, follow the steps in Processing a Warranty Claim.

After invoicing the SRO, follow these steps to reimburse the partner:

  1. Open the Partner Reimbursements form.
  2. Select the Partner ID associated to the warranty claim.
  3. In the grid, select the items to be reimbursed, or click Select All.
  4. Click Process to open the Partner Reimbursement Process modal form.
  5. Optionally, specify a Description for the reimbursement.
  6. Click Process to run the reimbursement.