Status

This field indicates the current status of the attached document (file):

  • Pending: Someone has submitted the document for attachment. While the status is Pending, the document is not available for viewing.

    This submission can be made either through the internal system or through the Service Portal.

  • Approved: An authorized system administrator has approved the document for viewing. After the document status is Approved, the document is available to authorized users for viewing.
  • Rejected: An authorized system administrator has rejected the document for viewing. The document remains unavailable for viewing by anyone.

For more information, see Working with File Attachments.