Configuring the help middle segment

Note: This topic applies only to help being installed and used locally in an on-premises environment. It does not apply to Multi-Tenant Cloud (MTC) customers. The settings described in this topic are usually configured at installation and should not be changed. You should change these settings only if you are redirecting your help access from the Infor Documentation Central website to a local or on-premises setup, or vice versa.

The middle segment of a help URL designates the language and culture of the set of help files to be accessed. By default, this value is set to en-US, but if you want to view the help in another language you can change it. Then, if help for the designated culture exists, the help displays in that language. If not, the system reverts to U.S. English (en-US).

Note: Currently, the Mongoose help is available only in U.S. English. This topic and procedure apply primarily to other Mongoose-based applications.

To modify this middle segment for an application:

  1. Launch Mongoose and open the Language IDs form.
    The middle segment of the help URL is controlled by the entry in the Help Sub Dir column. This column displays the name of the subdirectory on the web server that contains the online help for the selected language.

    Generally, the Help Sub Dir values are the same as for the Language ID, which is the "language-culture" designation, when translated help files exist for a given language. But, by default, any language for which translations are not provided, this field is set to U.S. English (en-US).

    You can change the Help Sub Dir value so that the help points to a different language. For example, if you wanted the interface to display in French (France), but the help to display in Canadian French, you can change the Help Sub Dir for fr-FR to fr-CA.

  2. Select the language entry for which you want to redirect the help middle segment.
  3. In the Help Sub Dir column, enter the language-culture value for the language you want to use for the help.
  4. Click Save.