Level Three Reporting

The credit card processing system has three levels of reporting, which are used to determine if a certain transaction is a qualified transaction

These are the levels:

  • Level 1 Reporting is the basic level.
  • Level 2 Reporting extends beyond Level 1 by including the invoice number, customer reference ID, and tax amounts.
  • Level 3 Reporting extends beyond Level 2 by including tax ID, discount, commodity code, freight, duty, ZIP/postal code and additional line item details.

The specific data collected is unique to each credit card gateway and credit card type.

Select Level Three Reporting on the Credit Card Interface Parameters form if you want the credit card interface to send additional information in order to qualify for Level 3 processing. Otherwise, data qualified for Level 2 processing is collected and sent to the credit card system.

Caution: 
Receiving a Level 3 approval from the credit card gateway only indicates that transactions qualify for Level 3. You must verify with your bank that the transaction was accepted as Level 3 and not downgraded to Level 2 or Level 1. If the transaction is downgraded, additional processing fees could be included on that transaction.

This application does not store tax amount detail at the invoice line item level. In order to send line level tax information (for Level 3 reporting) the effective tax rate for the whole invoice based on the tax amount is calculated and then spread over each individual line. This can result in an individual line showing as taxed even though it was exempt.