Clearing Offsetting Open Items in Accounts Receivable

To remove open items from the Accounts Receivable Aging Report, they must be applied to an invoice.

If an invoice does not already exist that would be appropriate for applying the open items, then you must create an invoice for zero dollars, and do reapplications of the open debit item(s), open credit item(s), or open payment(s) to that invoice.

If one or more of the items are open credits or debits, use one of these procedures:

  • Reapplying an Open Debit or Credit to One Invoice
  • Reapplying an Open Credit to More than One Invoice
  • Reapplying an Open Payment Transaction