Setting A/R Parameters

  1. Open the Accounts Receivable Parameters form.
  2. Specify this information on the General tab:
    Customer Prefix
    Specify the default prefix to use for customer numbers. A prefix can consist of numeric and non-numeric (letters and symbols) characters. But, the prefix should end with an alphabetic character to ensure that the system increments customer numbers correctly.
    Multi-Site Group
    Select the default site group to use in certain reports and utilities. If your system is single-site, just select the current site.
    Invoice Length
    Specify the maximum length of an invoice number.
    Allow Apply To Invoice Changes
    When this parameter is selected, for posted transactions of type debit memo or credit memo, you can change the Apply To Invoice value whether the value is 0 or not applied. When this parameter is cleared, for posted transactions of type debit memo or credit memo, you can only change the Apply To Invoice value when it is 0 or not applied.
    Default Bank Code
    If customer records are imported into Service Management from an external application, and the application does not provide a bank code for the customer, the value in this field is used. The value in this field is also used for new customer records created from the Customer Portal.
    Accept Partial Quick Order Payments
    Select this check box to allow partial quick order payments to be processed. When the check box is cleared, a quick payment can not be processed unless the payment received is equal to the invoice amount, or the payment method is On Account.
    Allow Inactive Customers On Orders
    Select this check box to allow inactive customers to be used on orders. Clear this check box to prevent inactive customers from being used on orders. When the check box is cleared, customers that do not have at least one active ship to are not displayed as options on the forms.
    Note: If a customer has a Ship To of 0 that is inactive (meaning the bill to customer is inactive), then the customer is not displayed as an option, even if that customer has active ship tos.

    This check box is selected by default.

    Note: "Orders" is used as a generic term to refer to many functions of the system, such as incidents, sales orders, service orders, and contracts.
    Set Distribution Amount to Payment Amount
    Select this check box to automatically set the distribution amount on an invoice to the payment amount, when the payment amount is less than the invoice amount.

    Selecting this check box enables the Set Distribution Amount to Invoice Amount button on the A/R Payment Distributions form. Use this button if you need to revert the amount.

    Annual Rate
    Specify the annual finance percentage the company charges. This rate is used in calculating finance charges.
    Minimum Charge
    Specify the domestic currency amount of the minimum finance charge that is applicable during the finance charge calculation.
    Charge Minimum
    Select this check box to apply the minimum charge amount during finance charge calculations.
    Compound Charges
    Select this check box to apply additional finance charges on overdue finance charge amounts.
  3. Specify this information on the Credit tab:
    Limit Exceeded Credit Hold Reason
    Specify a code for the system to use as the default credit hold reason for exceeding credit limits. The value you specify is used when a sales order is automatically placed on credit hold because the customer's credit limit has been exceeded. After an order is placed on credit hold, the you are prevented from shipping it either through manual or batch processes.
    Action During Incident Creation
    Select whether you want to prevent or allow the current customer to be selected on a new incident when the customer is currently on credit hold.
    Action During Order Creation
    Select whether you want to prevent or allow the current customer to be selected on a new sales order or service order when the customer is currently on credit hold.
    Action During Order Line/Transaction Creation
    Select whether you want to prevent or allow a sales order line, service order transaction, or project fixed/invoice estimate operation to be saved if the order is currently on credit hold.
    Action During Order Line/Transaction Shipment/Posting
    Select whether you want to prevent or allow a sales order line to be shipped or a service order transaction to be posted if the order is currently on credit hold.
  4. Specify this information on the Aging Report tab:
    Aging Basis
    Select the aging basis to use:
    • Invoice Date: Open item amounts are aged by the invoice date.
    • Due Date: Open item amounts are aged by the due date.
    <= (Days)
    Specify the possible maximum age in days for an invoice for each of the five aging periods. The second, third, fourth, and fifth dates are based on the due date or the invoice date, as determined by the first date. The number entered indicates the lower limit for each entry. Use negative numbers to indicate future due dates and positive numbers to indicate past due dates. Specify the numbers in ascending order. The first <= field is usually a negative number, indicating items due in the future.
    Title
    Specify a name to associate with each aging period.
  5. On the Accounts tab, select the General Ledger account number to use by default for these accounts:
    • Accounts Receivable
    • Sales
    • Sales Discount
    • Miscellaneous Charges
    • Freight
    • Draft Receivable
  6. On the Miscellaneous Accounts tab, select the General Ledger account numbers to use by default for these accounts:
    • Finance Charges
    • Deposit
    • Allowance
    • Early Pay Discount
    • Order Deposit
  7. Save the parameters.
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