Exception Records

The Cycle Count Posting activity changes the status of a record from Counted to Exception when it encounters an exception condition. The activity then proceeds to the next cycle count record.

Exception conditions include:

• The item is not on the Items form.
• The location is not found for the item.
• The reserved quantity is greater than the count quantity.
• The location on-hand quantity is not equal to the on-hand quantity when the cycle count record was generated.
• The quantity counted exceeds the location-on-hand plus the Product Code General cycle tolerance.

If the activity encounters one of these conditions, the system changes the status from Counted to Exception and does not post the cycle record.

If the Cycle Count Record check box is changed to Exception because the current location's on-hand quantity is now different from the on-hand quantity when the count started, or because the quantity counted exceeds the location-on-hand quantity plus the Product Code General cycle tolerance, you can post the record using this activity. Change the Cycle Status field from Counted to Exception.

If the Cycle Count Record check box is changed to Exception for any other reason, you must correct the error condition to post the cycle count record. You can also delete the cycle count record from the cycle count.