Basis, Escalation Tasks

This field determines which date/time will be used for triggering the first escalation.

Option Description
Follow-up Current date/time is beyond the follow-up date/time of the incident.
Late Current date/time is beyond the "time until late" limit or Current Date/Time > Incident Date + Days/Hours Until Late
Warning Current date/time is beyond the "days/hours until warning" limit or Current Date/Time > Incident Date + Days/Hours Until Warning
Due Date Current date/time is beyond the incident due date or Current Date/Time > Incident Due Date